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delivering on the promise
of a faster future.

All Points Broadband makes life better by bringing high-speed internet to underserved areas. But a confusing and visually complicated website left prospects unconvinced.

All Points Broadband has been providing high-speed internet to rural communities for years. But as fiber technology took off and service areas expanded, their website hadn’t kept up. A hodge-podge of designs, visuals and URLs failed to deliver a cohesive brand promise, with the site often raising more questions than it answered.

user mapping
website design
technology integration
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user-journey2

our solution

We set out to build a new site from scratch. Careful analysis the current site’s user trends to preserve its strongest attributes. A reorganized site map and renamed navigation created an intuitive visitor experience. Consolidated URLs maximized SEO opportunities. And an updated user journey map ensured that visitors reached their destination efficiently. 

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clear

Charts and informative infographics throughout make choosing a service or internet plan simple and straightforward.

people

convincing

Humanizing visuals demonstrate real-world benefits and highlight the value of All Points’ products over those of their competitors.

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intelligent

An interactive support feature gives users a powerful self-help tool and reduces the load on support technicians.

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Happy black family watching movie together at home

To succeed, we had to demonstrate the modern, streamlined experience they promised customers — while delivering it over the customer’s existing technology. We think we did it.

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